Sony WH-1000XM5 8,925 EGP 16,275 EGP -45%Devia Watch Pro 5 NFC 2 – Black 1,699 EGP 2,999 EGP -43%Devia Watch Pro 5 NFC 2 – Black 1,699 EGP 2,999 EGP -43%Huawei FreeBuds 6i – White 3,779 EGP 6,089 EGP -38%LG Dishwasher, Inverter, 14 place settings – B… 56,989 EGP 91,499 EGP -38%HP x360 14-ek1019ne – 8GB RAM, 512GB, 14" – Si… 29,819 EGP 47,249 EGP -37%Apple Accessories 473 EGP 735 EGP -36%Huawei Fit 4 – Black 7,139 EGP 11,024 EGP -35%XIAOMI Redmi 15c Dual SIM 4G 256GB/8GB - Moonl… 11,999 EGP 17,999 EGP -33%XIAOMI Redmi 15C - 6.9 " 256GB/8GB Dual SIM 4G… 11,999 EGP 17,999 EGP -33%Samsung TV, 65", 4K UHD, Mini LED (UA65M70H) 32,999 EGP 49,299 EGP -33%Samsung TV, 85", 4K UHD, Mini LED (UA85M70H) 75,999 EGP 113,499 EGP -33%Samsung TV, 75", 4K UHD, Mini LED (UA75M70H) 51,999 EGP 77,399 EGP -33%Samsung TV, Smart, 43", 4K UHD, LED (UA43U8000H) 16,999 EGP 25,299 EGP -33%Sony WH-1000XM5 8,925 EGP 16,275 EGP -45%Devia Watch Pro 5 NFC 2 – Black 1,699 EGP 2,999 EGP -43%Devia Watch Pro 5 NFC 2 – Black 1,699 EGP 2,999 EGP -43%Huawei FreeBuds 6i – White 3,779 EGP 6,089 EGP -38%LG Dishwasher, Inverter, 14 place settings – B… 56,989 EGP 91,499 EGP -38%HP x360 14-ek1019ne – 8GB RAM, 512GB, 14" – Si… 29,819 EGP 47,249 EGP -37%Apple Accessories 473 EGP 735 EGP -36%Huawei Fit 4 – Black 7,139 EGP 11,024 EGP -35%XIAOMI Redmi 15c Dual SIM 4G 256GB/8GB - Moonl… 11,999 EGP 17,999 EGP -33%XIAOMI Redmi 15C - 6.9 " 256GB/8GB Dual SIM 4G… 11,999 EGP 17,999 EGP -33%Samsung TV, 65", 4K UHD, Mini LED (UA65M70H) 32,999 EGP 49,299 EGP -33%Samsung TV, 85", 4K UHD, Mini LED (UA85M70H) 75,999 EGP 113,499 EGP -33%Samsung TV, 75", 4K UHD, Mini LED (UA75M70H) 51,999 EGP 77,399 EGP -33%Samsung TV, Smart, 43", 4K UHD, LED (UA43U8000H) 16,999 EGP 25,299 EGP -33%
عربي

Shipping & Delivery Policy

Delivery times, fees and our shipping partner Troos Global · Last updated: 2026-10-12

Approved shipping partnerTroos Global

Door-to-door delivery to all governorates of Egypt, with shipment tracking.

troosglobal.com01055047042info@troosglobal.com

At Adel Express we deliver your order to your doorstep in every governorate of Egypt, together with our approved shipping partner Troos Global.

For any question about your order, please contact Adel Express customer service first (details below) and we will follow up with the courier on your behalf.

Coverage

We deliver to all governorates of Egypt. Some remote areas may take longer, and we will let you know when confirming your order.

Delivery times

  • Cairo & Giza: 1–3 business days after confirmation.
  • Alexandria, Delta & Canal cities: 2–5 business days.
  • Upper Egypt & border governorates: 3–7 business days.

Business days are Saturday to Thursday, excluding public holidays. Times are estimates and may be affected by weather or peak sale seasons.

Shipping fees

Shipping is free on all orders. Fees are shown clearly in the cart and at checkout before you confirm.

Confirmation & preparation

  • After you order, our team calls you to confirm the order, address and delivery time (usually within 24 hours on business days).
  • After confirmation we prepare your order, hand it to the courier and send you the tracking number.

Tracking

Track your order step by step at adelexpres.com/en/track using your order number and phone, from My account, or by asking the chat assistant.

Receiving & inspection

  • You may inspect the outer packaging in front of the courier before accepting the shipment.
  • If the packaging is visibly damaged, note it with the courier or refuse the delivery and contact us right away.
  • If you find a defect or missing item after opening the box, report it within 48 hours with photos and we will resolve it under our returns policy.

Rescheduling or failed delivery

  • To reschedule, contact us at least one day before the delivery date.
  • The courier makes two delivery attempts. If delivery fails due to no answer or a wrong address, the order is returned and cancelled; online payments are refunded minus shipping fees.

Large appliances

Refrigerators, washers, air conditioners and large TVs are delivered to your door. Installation is not included unless stated on the product page; brand service centers provide installation according to each brand’s policy.

Contact Adel Express customer service